The two day New Manager Skills program contains a variety of important people and project management skills topics. The course includes significant sections on team building, understanding individual motivation, and managing conflict situations within the workplace. In addition, the course has modules addressing personal and project management skills. In addition, the course has modules addressing personal and project management skills. The course includes an introductory module that allows the participants to explore leadership from the managerial perspective and includes appropriate reviews and quizzes to increase retention and application of the content.
| Level 6 – New Manager Skills |
Hours |
NASBA Category |
|
Characteristics & Skills of a Manager |
1 |
Personal Development |
|
Teamwork & Collaboration |
2 |
Personal Development |
|
Project Management |
2 |
Personal Development |
|
Practice Management & Development |
2 |
Personal Development |
* |
SDI - Motivation of Team Members |
4 |
Personal Development |
** |
Communication - Conflict Management |
2 |
Communication |
|
Time Management & Organization |
2 |
Communication |
|
Quizzes & Reviews |
1 |
Personal Development |
|
|
|
|
|
Total Hours |
16 |
|
* This content is the same as delivered in our Level 4 program. The content is centered on the Strength Deployment Inventory (SDI). This is a research based tool that explores the underlying motivations that drive behavior. The course prepares those in any type of supervisory or managerial role to understand their own motivations as well as the motivations of others. This base allows supervisors and managers to structure communications and actions to build strong, cohesive, motivated, and productive teams.
** This content is the same as delivered in our Level 5 program. The content is centered on resolving conflict and uses research based assessments and tools to aid in providing the participants an understanding of managing minor and significant workplace conflicts.
Both of the modules that have been taken from other levels for the 2011 course would be replaced with other content in future years to avoid duplication. The authors believe that these modules have such benefit to potential managerial level employees that it is appropriate in the first year of offering this training track to provide an opportunity to experience this material.
LEARNING OBJECTIVES
- Perform managerial roles including manager level
file review, project management and managing multiple overlapping
projects.
- Perform basic productive activities
designed to grow and maintain a
practice, including building work with
existing clients and developing new
contacts and leads.
- Assess self and other individuals motivation and personal style for leading, communicating and dealing with conflict.
- Increase effectiveness of interactions with clients and the team through consideration of appropriate business ethics, conflict management and client service approaches.
|
